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Welcome to the A.I. FAQ & navigational help page. If you do not find the answers you are looking please feel free to reach out to the A.I. Service department for further assistance.
Help Page
Service Department Contact Information
Service Department Contact Information
Phone Number: 405-321-4231
Email Address: service@ai-sys.com
FAQs
FAQs
What do the different colors of data points represent?
What do the different colors of data points represent?
Red: Alarm - Point currently has a value in an alarm range, as defined by property in its alarm extension.
Orange: Fault - Originates from a proxy point only. Typically indicates a configuration or licensing error. If it occurs after normal operation, it may indicate a "native fault" in device, or the point's parent device has a fault status.
Magenta: Overridden - Current point control is from an action, meaning a user-invoked command at either priority level 8 (override) or priority 1 (emergency).
Light Gray: Disabled - Originates from a proxy point only. Point (or its parent device or network) has been manually disabled (property enabled = false).
Yellow: Down - Originates from a proxy point only. Driver communications to the parent device are currently lost, based upon the device (Monitor) configuration for that network.
Tan: Stale - Originates from a proxy point only. Driver communications have not received a requested response for this data item within the configured time (Tuning period).
None:
null - Current point control has entered a null state, vs. a specific value and priority level. Typical to fallback opertion for a writable point.
NOTE: If linking a `null` status Out to a "simple data" slot, the point's "null value" is processed. See the NiagaraAX KitControl Guide for more details.
unackedAlarm - Last point alarm event has not yet received user acknowledgment. Poiint's alarm extension uses alarm class requiring acknowledgment.
How do I access my alarm log?
How do I access my alarm log?
(screen shot the circle icons and identify which one takes to you the alarm log.) Do this for all the buttons.
How do I change a setpoint?
How do I change a setpoint?
(screen shot of some points. Notate which points (green) are changeable.)
Schedules
Schedules
(include some help documentation on how schedules work).
What is the difference in unoccupied vs. occupied?
What is the difference in unoccupied vs. occupied?
(define setpoints).
Definitions
Definitions
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